Delivery & Returns
Delivery Information
We offer reliable and fast shipping worldwide. Our goal is to ensure your order reaches you as quickly as possible.
We reserve the right to split your order and dispatch them separately if this will decrease order processing time and it is reasonable for the buyer. No additional shipping costs shall be incurred in this case.
Order Processing: Orders placed before 14:00 are processed the same day. Orders placed on weekends or public holidays will be processed on the next working day.
International Shipping: We offer worldwide delivery! Shipping times and costs vary by destination. Duties and taxes may apply depending on your country’s regulations.
Returns & Exchanges
We want you to be 100% satisfied with your purchase. If you’re not happy, you can return or exchange your item(s) within 14 days of delivery.
Returned items must be unused, unwashed, not modified in any way, and with all accessories e.g. belts, and in the original packaging and labels attached, accompanied by a valid proof of purchase.
Refunds: Once we receive your return, we will process your refund within 14 business days. Refunds will be issued to your original payment method.
Non-Returnable Items
The following items are excluded from return, unless they are faulty:
- Personalised products
- Cosmetics and skincare products
- Unsealed video games
- Face masks & face coverings
- Underclothing including shapewear, swimwear, intimate apparel supplied with a hygiene strip at time of delivery that has had the strip removed,
- Earrings or pierced body jewellery
- Assembled furniture
Have questions? Contact us at [Email/Phone]. We’re happy to help!